Pathways Home Health, Hospice & Private Duty

Manager of Clinical Support Services-Social Worker

US-CA-Sunnyvale
ID
2382
Category
Social Work and Spiritual Care
Type
Full-Time 40 hours per week
Pathways Home Health and Hospice
Shift
Days

Description

OVERVIEW:
Come explore the exciting opportunity to contribute within a growing organization! Pathways Home Health & Hospice is celebrating over 40 years of service in the Greater Bay Area and has an immediate opening. We currently have an excellent opportunity for a Manager of Clinical Support Services.
 
Position Title: Manager of Clinical Support Services-Social Work 
AREAS OF RESPONSIBILITY:
  • The Manager of Clinical Support Services is responsible for regulatory and clinical oversight of the social workers and spiritual care staff of both the hospice and home health departments.
  • Collaborates with the Volunteer Coordinator in the planning and logistics of ongoing volunteer training, recognition and retention activities.  

  • Collaborates with the Bereavement Coordinator in the planning and logistics of ongoing workshops, memorial events, training and educational opportunities. 
  • Maintains volunteer hour’s databases; keeps current time logs for all agency volunteers including patient services, bereavement services, office support, special events, special projects, bereavement and volunteer committee meetings. 
  • Prepares and distributes monthly reports for Clinical Services team to assure compliance with regulatory requirements and accreditation standards; prepares and distributes reports as scheduled and/or as requested. 
  • Oversees all bereavement mailings including family letters, pamphlets, seasonal newsletters and event invitations; maintains mailing lists and labels; tracks expenses for printing and postage
  • Performs other duties as assigned consistent with the skills and training and the goals and mission of the Agency
  • Provides personnel management for assigned social services and spiritual care staff, including hiring, orientation, evaluation, staff productivity monitoring, staffing levels and payroll authorization.
  • Assures qualified preceptors are identified to mentor and train new staff.
  • Provides or makes provision for clinical and organizational supervision to those providing medical social services, including MSW interns assigned to the social services program.
  • Coordinates with education staff to assure provision of in-service programs for clinical support services staff.
  • Develops and maintains effective working relationships with community resources and other community providers.
  • Participates in quality improvement activities related to areas of practice as appropriate.
  • Maintains current knowledge of regulations pertinent to the delivery of home health and hospice services and conducts department operations in a manner to be in compliance with such regulations.
  • Completes other Clinical Services department projects as requested and performs other duties as assigned consistent with skills and training and the mission and goals of Pathways.

 

 QUALIFICATIONS:
  • Masters in Social Work from an accredited school
  • California LCSW preferred
  • A minimum of two years of work experience in hospice and/or a home health setting 
  • A minimum of one year of Supervisory experience in a health care setting
  • Experience, demonstrated competence and comfort working with terminally ill patients and families in crisis 
  • Demonstrated knowledge of community health systems, resources and financial/social aid programs
  • Current California driver’s license and automobile insurance

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