Pathways Home Health, Hospice & Private Duty

Benefits Specialist

Job Location US-CA-Sunnyvale
Human Resources
Full-Time 40 hours per week
Pathways Home Health and Hospice


Position Summary  

The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 403(b) plan.


Primary Responsibilities:


  • Ensures effective management and administration of the company’s benefits programs (medical, dental, vision, FSA, Life insurance, LTD, STD, 403(b), EAP, etc.)
  • Educates employees regarding benefits information to include; benefits orientation and annual open enrollment
  • Administers and manages Workers Compensation program; manage cases, work directly with carriers and medical providers, and manage reporting
  • Assists with new-hire orientations and the open enrollment process.
  • Enrolls employees with carriers and process life status changes.
  • Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
  • Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
  • Contributes to the daily operations of the Human Resources department and support special projects as assigned.


Key Qualifications:

  • Bachelor’s degree in human resources, industrial psychology, related field or equivalent experience
  • At least 3 years’ of experience in employee benefits administration and records management; experience with healthcare is desired.
  • Proficient in Microsoft Office
  • Capacity to work and thrive in a fast-paced work environment
  • Demonstrated ability to comfortably present to small groups
  • Exceptional organizational skills, detail-oriented, & self-starter
  • Strong attention to detail, customer service, data entry and research skills needed
  • Familiarity with benefits laws (COBRA, PPACA, ADA, FMLA, etc.) Must be well-organized and able to work under pressure and to meet deadlines.
  • Automobile available for work and willingness to travel throughout the Pathways service area.
  • Valid California driver’s license and current automobile insurance



Physical:         Must be able to sit for prolonged periods of time, to stand, bend and squat to accomplish filing functions, to climb stairs, to walk to other work areas and equipment, to grasp and pull files and to manipulate computer keyboard with repetitive wrist and hand motion.

Sensory:          Must be able to hear and speak clearly for effective communication in person and via the telephone. Must be able to read and write to process a variety of handwritten and printed documents.

Mental:            Must be able to comprehend and follow instruction, to communicate and relate effectively with other people and to organize work and perform varied and complex tasks.

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